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What to Include
If your question is about an order, include the email address you used at checkout and your order number. For damaged, defective, missing, or incorrect items, please include clear photographs — see the Refund & Return Policy for the details we need.
Quick Answers
Many questions about shipping, billing, cancelling your subscription, and returns are already answered on the FAQ page — that's usually the fastest way to get your answer.
Manage Your Subscription
You don't need to email us to cancel or manage your subscription. Sign in at My Orders with your checkout email and choose “Manage or cancel subscription.”