Terms & Conditions

About These Terms

These Terms & Conditions apply to every purchase, subscription, and interaction with Luxe✦Dollz Boutique, including the Dollz After Dark Monthly Box, The Main Character Box, The Unforgettable Box, and The Dollz Edit.

By placing an order, subscribing to a box, or using this website, you agree to these terms.

Products & Boxes

Every Luxe✦Dollz box is hand-picked and personally curated for each order. Box contents may vary based on availability, and items shown on the website are examples only.

Prices are shown in US dollars and may be updated from time to time. The price you pay is the price shown at checkout.

Subscriptions & Billing

The Dollz After Dark Monthly Box is a monthly subscription at $69.99/month. Your subscription renews automatically each month on your original billing date unless you cancel before the next billing date.

The Main Character Box ($89.89) and The Unforgettable Box ($49.99) are one-time purchases.

Payments are processed securely at checkout. All major credit cards are accepted, and Cash App and Venmo are available as alternative payment methods.

Cancellations

You may cancel your subscription at any time before your next billing date to prevent future boxes and charges. Sign in at My Orders with the email you used at checkout and choose “Manage or cancel subscription.”

A box that has already been processed or shipped cannot be cancelled.

Shipping

Subscription boxes typically ship within 7–10 business days after your monthly billing date. Because each box is individually curated and prepared, processing times may vary slightly from month to month.

Once your order ships, you will receive tracking information by email. Please make sure your shipping address is correct before placing your order.

Refunds & Returns

Luxe✦Dollz subscription boxes are final sale and are not eligible for returns or refunds once an order has been processed or shipped.

If your box arrives with a damaged, defective, missing, or incorrect item, contact Luxe✦Dollz within 7 days of delivery with your order number, a description of the issue, and clear photographs when applicable. If the issue is confirmed, Luxe✦Dollz will provide store credit toward a future Luxe✦Dollz purchase. Store credit is not redeemable for cash.

Refunds or store credit will not be issued simply because a customer does not personally like an item included in their box.

The Dollz Edit (Affiliate Products)

Some products featured in The Dollz Edit are sold by outside retailers. Luxe✦Dollz does not purchase, stock, fulfill, ship, or process payment for these items. Clicking Shop Now takes you to the retailer, where the retailer's own terms, pricing, and policies apply.

Some of those links are affiliate links — see our Affiliate Disclosure for details.

Contact

Questions about these terms? Email ellesedlak.create@gmail.com or visit our FAQ page.